Shipping policy

Where we ship to

We ship to all countries of the European Union, except the Canary Islands, Ceuta, Melilla, Åland and the French overseas territories.

Shipping costs

  • Netherlands: €6.95, free from €60
  • Belgium: €7.95, free from €60
  • Germany: €8.95, free from €60
  • France: €12.95, free from €60
  • Austria, Poland, Romania, Slovenia, Slovakia, Czech Republic and Hungary: €14.95, free from €60
  • Bulgaria, Denmark, Estonia, Finland, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Portugal, Spain and Sweden: €16.95, free from €60
  • Luxembourg, Cyprus and Malta: €27.95

You always see the shipping costs before you pay.

Delivery time

We make and ship your order the next working day. After that it usually reaches you within 1 to 2 working days in the Netherlands and Belgium, within 1 to 3 working days in Germany and France, and within 4 to 11 working days in the other EU countries. As soon as your order is on its way, we let you know by email.

Arrived damaged?

Report it within 14 days of receipt via info@tilerie.com and include a photo. We remake your tile for free.